Welcome

This website has been designed to provide easy, free access to the computer models developed by Richard Steyn and to the presentations used by “the team” relating to

  • waiting-lists and waiting time
  • demand and capacity management
  • variation, utilisation, efficiency and waste – good and bad?
  • dynamics of flow
  • control of flow
  • statistical process control
  • clinical engagement
  • safer healthcare

and to allow discussions around clinical system improvement; hence to facilitate health-care process re-engineering and design.

I hope you like the design and the discussion forum. There are a range of presentations and other postings. If you are after a particular presentation/slides please email enquiry@steyn.org.uk