This website has been designed to provide easy, free access to the computer models developed by Richard Steyn and to the presentations used by “the team” relating to
- waiting-lists and waiting time
- demand and capacity management
- variation, utilisation, efficiency and waste – good and bad?
- dynamics of flow
- control of flow
- statistical process control
- clinical engagement
- safer healthcare
and to allow discussions around clinical system improvement; hence to facilitate health-care process re-engineering and design.
Unfortunately the website had been having increasing problems with maintaining security and preventing spamming and abusive postings – I had spent more time doing this than adding content. I have re-constructed the website. I hope you like the new design and I have replaced the discussion forum. Sorry the old messages got lost. I have uploaded a range of presentations and other postings. If you are after a particular presentation/slides please email firstname.lastname@example.org
For a copy of the report on the osprey project please download