Welcome

This website has been designed to provide easy, free access to the computer models developed by Richard Steyn and to the presentations used by “the team” relating to

• waiting-lists and waiting time
• demand and capacity management
• variation, utilisation, efficiency and waste – good and bad?
• dynamics of flow
• control of flow
• statistical process control
• clinical engagement
• safer healthcare

and to allow discussions around clinical system improvement; hence to facilitate health-care process re-engineering and design.

I hope you like the design and the discussion forum. There are a range of presentations and other postings. If you are after a particular presentation/slides please email enquiry@steyn.org.uk