This website has been designed to provide easy, free access to the computer models developed by Richard Steyn and to the presentations used by “the team” relating to

  • waiting-lists and waiting time
  • demand and capacity management
  • variation, utilisation, efficiency and waste – good and bad?
  • dynamics of flow
  • control of flow
  • statistical process control
  • clinical engagement
  • safer healthcare

and to allow discussions around clinical system improvement; hence to facilitate health-care process re-engineering and design.

Unfortunately the website had been having increasing problems with maintaining security and preventing spamming and abusive postings – I had spent more time doing this than adding content. I have re-constructed the website. I hope you like the new design and I have replaced the discussion forum. Sorry the old messages got lost. I have uploaded a range of presentations and other postings. If you are after a particular presentation/slides please email enquiry@steyn.org.uk

For a copy of the report on the osprey project please download [wpdm_package id=’191′]