Mark Murray and Alberta AIM

Mark Murray and Alberta AIM

Postby richard steyn » Sun Jan 02, 2011 10:04 pm

http://www.albertaaim.ca/index.html

Dr. Mark Murray is the lead faculty for Alberta AIM. He is Principal of Mark Murray and Associates and the Technical Advisor of Idealized Design of Clinical Practices (IDCOP) at the Institute for Healthcare Improvement in Sacramento, California. Dr. Murray has been leading access and quality improvement sessions with primary care clinics, networks, and specialty programs in Alberta since 2005.

Mark Murray, MD, MPA, organized and developed a medical practice in an under served rural area in northern California and then worked for 19 years at Kaiser Permanente in Sacramento, California. He held various administrative positions in that organization including Assistant Chief of Medicine North Sacramento Valley where he had operational responsibility for the care of 270,000 patients and the position of a Regional Call Centre that served 1.2 million patients. After initializing and developing multiple operational quality improvement efforts in that organization, he formed an independent consulting group. He now consults with healthcare organizations in the US and abroad on a variety of healthcare quality improvement strategies including efficiencies in office practice, the development and care of healthcare teams, change management in healthcare settings, physician compensation, and “big” system flow. His primary and unique area of expertise remains specific expertise in all aspects of access to care, including patient access to appointments in primary, specialty and ancillary care, patient access to information as well as healthcare delivery and management, his unique perspective as a physician who practiced in multiple environments, and his understanding of other businesses and industries that use flow and demand/supply matching. Dr. Murray is widely published and is recognized as an international authority on the development of access systems in health care. Dr. Murray has been leading access and quality improvement sessions with primary care clinics, networks, and specialty programs in Alberta since 2005.
richard steyn
 
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